Contact

Registered Office
Thomas Cook Group plc
3rd Floor
South Building
200 Aldersgate
London
EC1A 4HD

Tel: +44 (0)20 7557 6400
Fax: +44 (0)20 7557 6401

Company registration number 06091951
Registered in England

Shareholder Enquiries
For enquiries about an individual shareholding, including change of address, transfers or loss of share certificate:

The Registrar
Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
United Kingdom
BN99 6DA

Tel: 0871 384 2154
International telephone number: +44 (0)121 415 7047
Website: www.shareview.co.uk

When contacting the Registrar, Shareholders should quote the Company reference number 3174 and their shareholder reference number (which can be found on their share certificates).

Media Contact
For media enquiries about the company and its operations:

UK & Ireland
The Thomas Cook Business Park
Coningsby Road
Peterborough
PE3 8SB
United Kingdom

Tel: +44 (0)1733 417 272
Email: pressoffice@thomascook.com

Continental Europe
Thomas Cook AG
Corporate Communications
Thomas-Cook-Platz 1
61440 Oberursel
Germany

Tel.: +49 (0) 6171 65 1700
Fax: +49 (0) 6171 65 1060
Email: unternehmenskommunikation@thomascookag.com

Northern Europe
Ving Sverige AB
Part of Thomas Cook Group,
SE-105 20 Stockholm
Sweden

Tel: +46 855 513 000

Group Airlines
Condor Kommunikation / Thomas Cook Group Airline Segment
Condor Platz
60549 Frankfurt am Main

Tel.: +49 (0) 6107 939  7804
Fax: +49 (0) 6107  7147

Email: kommunikation@condor.com

Press: www.condor.com/newsroom

Customer Contacts
To book or amend a holiday over the phone please call:
0844 412 5959  (Mon – Sun: 8am – 10pm)

For customers who have already made a booking, need to change a booking or have a query before travel:

For customers who have feedback following a holiday:

Investor contacts
For information about the company, its performance and operations:

Group Communications
Thomas Cook Group plc
3rd Floor
South Building
200 Aldersgate
London
EC1A 4HD

Tel: +44 (0)20 7557 6423

Email: groupcommunications@thomascook.com