About Thomas Cook
The Thomas Cook Group is the oldest and best known name in leisure travel with a history of innovation that started in 1841. We are very proud to serve the 23 million customers who chose to travel with us each year and, are focused on transforming our business so that we can serve even more customers in ways that deliver better their holiday dreams.
As a trusted travel advisor, our core purpose is to inspire our customers to see the world and to explore it. We aspire to delight our customers with the delivery of trusted, personalised holiday experiences through a high-tech, high-touch approach. Our goal is to consistently meet and exceed the expectations of our customers and to be accessible for them however, whenever and, wherever they want.
Thomas Cook Group plc is one of the world’s leading leisure travel groups with sales of £9.5 billion and 23 million customers in the year ended 30 September 2012. Thomas Cook is supported by 29,000 full time equivalent employees and operates from 19 countries; it is number one or two in all its core markets. Thomas Cook Group plc’s shares are listed on the London Stock Exchange (TCG).